by
George
Sontag
The
Silicon Six—all billionaires, all Americans—who care more about
boosting their share price than about protecting democracy now decide
everything you see and read on social media. Who are these six people
who decide what information so much of the world sees? They are: Mark
Zuckerberg at Facebook, Sundar Pichai at Google, at its parent
company Alphabet, Larry Page and Sergey Brin, Brin’s
ex-sister-in-law, Susan Wojcicki at YouTube and Jack Dorsey at
Twitter. These six decide the world of what is right and what is
wrong.
This
is ideological imperialism—six unelected individuals in Silicon
Valley imposing their vision on the rest of the world, unaccountable
to any government and acting like they’re above the reach of law.
They have become the greatest propaganda machine in history. It’s
why fake news outperforms real news, because studies show that lies
spread faster than truth.
On
the internet, everything can appear equally legitimate and the
rantings of a lunatic seem as credible as the findings of a Nobel
Prize winner. Demagogues appeal to our worst instincts and conspiracy
theories once confined to the fringe, are going mainstream. It’s as
if the Age of Reason—the era of evidential argument is ending,
knowledge is delegitimized, and scientific consensus is dismissed.
Democracy, which depends on shared truths, is in retreat, and
autocracy, which depends on shared lies, is on the march. Hate crimes
are surging, as are murderous attacks on religious and ethnic
minorities.
What
do all these dangerous trends have in common? The one thing is pretty
clear. All this hate and violence is being facilitated by a handful
of internet companies that amount to the greatest propaganda machine
in history. Think about it. Facebook, YouTube and Google, Twitter and
others—they reach billions of people. The algorithms these
platforms depend on deliberately amplify the type of content that
keeps users engaged—stories that appeal to our baser instincts and
that trigger outrage and fear.
Thanks
to social media conspiracies take hold. It’s easier for hate groups
to recruit, easier for foreign intelligence agencies to interfere in
our elections. It’s actually quite shocking how easy it is to turn
conspiracy thinking into violence. Voltaire was right, “those who
can make you believe absurdities, can make you commit atrocities.”
And social media lets authoritarians push absurdities to billions of
people. I believe it’s time for a fundamental rethink of social
media and how it spreads hate, conspiracies and lies. At this very
moment, there are still Holocaust deniers on Facebook, and Google
still takes you to the most repulsive Holocaust denial sites with a
simple click.
Last
fall
Mark Zuckerberg of Facebook delivered a speech that warned against
new laws and regulations on companies like his. Well, some of these
arguments are simply absurd. Zuckerberg tried to portray this whole
issue as “choices…around free expression.” That is ludicrous
considering
that his
company
strictly limits one side of the political spectrum and amplifies the
other. He claimed
that new standard
limits
on what’s posted on social media would be to “pull back on free
expression.” This is utter nonsense since
now his
directives
are
deciding who stays and who does not.
The First Amendment does
say
that “Congress shall make no law” abridging freedom of speech,
however, this does not apply to private businesses like Facebook.
We’re not asking these companies to determine the boundaries of
free speech across society. We just want them to be fair
and balanced
on their platforms.
Still,
Zuckerberg says that “people should decide what is credible, not
tech companies.” But at a time when two-thirds of millennials say
they haven’t even heard of Auschwitz, due to our governments
dumbing down of our educational system especially when it comes to
history, how are they supposed to know what’s “credible?” How
are they supposed to know that the lie is a lie?
The
truth is these are the richest companies in the world and these
companies won’t fundamentally change because their entire business
model relies on generating more engagement, and nothing generates
more engagement than lies, fear, and outrage. The shooter who
massacred Muslims in New Zealand live streamed his atrocity on
Facebook where it then spread across the internet and was viewed
likely millions of times. It was a snuff film, brought to you by
social media.
Finally,
Zuckerberg said that social media companies should “live up to
their responsibilities,” but Facebook will run any “political”
ad you want, even if it’s a lie. And they’ll even help you
micro-target those lies to their users for maximum effect. This
cannot possibly be what the creators of the internet had in mind?
Social
media companies know they are largely protected from liability for
the content their users post—no matter how indecent it is—by
Section 230 of, get ready for it, the Communications Decency Act. As
with the Industrial Revolution, it’s past time for regulation and
legislation to curb the greed of these high-tech robber barons. There
is such a thing as objective truth. Facts do exist. If these internet
companies really want to make a difference, they should hire enough
monitors to actually monitor and monitor fairly, insist on facts and
purge these lies and conspiracies from their platforms. They have
already allowed one foreign power to interfere in our elections. They
must not be allowed to do it again. If we make that our aim—if we
prioritize truth over lies, tolerance over prejudice, empathy over
indifference and experts over idiots—then maybe, just maybe, we can
stop the greatest propaganda machine in history.
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